Frequently Asked Questions

  • Basics

  • How do I sign up?

    It's easy to create a DiaSense Account. Follow these steps-

    1. Visit the DiaSense Account creation page.
    2. Follow the steps on screen to complete your account setup.
    3. You will receive a verification link in your Email. Check your Email and click on the verification link.
    4. After your Email has been verified, you will get an approval email from us within 2-3 working days which contains your DiaSense logincredentials. You may also get a call from DiaSense support team for verification of other details if required.
    5. After you've created your DiaSense Account, you can use it to sign in to the DiaSense website as well as DiaSense Android or iOS app on your phone or tablet.
    Note :Please check the junk/spam mail folder if Email is not found in the Inbox.

  • Sign in to DiaSense Account

    1. Go to
    2. Enter your DiaSense ID and password.

  • Change or recover your DiaSense Account password

    If you forget your password and would like to recover it or would like to change it for security reasons, use the options given below.

    Recover Password
    If you have forgotten your DiaSense Account password, enter your Email address or DiaSense ID and follow the instructions on screen.
    Change Password
    1. You can change your DiaSense Account password any time.
    2. Sign in to My Account
    3. In the "Edit Profile" , select Change Password.
    4.Enter your new password and press Change Password.

  • How do I change my account Type?

    Currently, it’s not possible to change account Type manually.
    If you wish to do so kindly contact DiaSense team.

    Email :
    Skype : support.diasense

  • How do I delete my account?

    Currently, it’s not possible to delete your account manually.
    Please contact DiaSense Team.

    Email :
    Skype : support.diasense

  • How do I redeem my DiaSense coins credit?

    This feature will be available later on.

  • Features

  • Features
    Supplier Buyer Broker Guest

    Stock Search

    Manage Searches

    Manage Inventory



    Price Analysis

    Region Analysis

    Market Analysis

    Pricing Tool

    DiaSense Analytics
    Authorized Mobile App members only

    Manage Demands

    Manage Selection

    Member Directory

    Edit Profile

  • What is Sign in with DiaSense?

    Sign in to other sites using DiaSense
    You can use your DiaSense ID and password to sign in to other websites.

    For Suppliers
    1. Go to DiaSense.
    2. Click Get on your website in My Inventory.
    3. Under "Permission" select YES.
    4. Make your changes, then click SUBMIT.
    5. Add HTML and JAVA SCRIPT (given on the page) on your website.

    For Buyers
    1. Open the website you want to sign into.
    2. Click the Sign in with DiaSense button. If you don't see the button, that may mean Sign in with DiaSense isn't available for the website, or you might already be logged in to the website.
    3. If you aren't already logged in to DiaSense, enter your DiaSense ID and password.
    4. Review the permissions screen.
    5. Click Accept/Continue.

    To download the Button Click here

    Authorized Members

    DNR Exports
    Sagar Enterprise
    Ghevariya Exports

    Rising Star DMCC
    Parishi Diamond

  • Privacy

  • Information we collect

    We collect information to provide better services to all of our members.
    We collect information in the following ways:

    Information you give us:
    For example, our services require you to sign up for a DiaSense Account. When you do, we’ll ask for personal and contact information, like your name, email address, telephone number or document to store with your account.

    Information we get from your use:
    We collect information about the service that you use and how you use them, like when you search stones on DiaSense, upload inventory or visit a member profile.
    This information includes:
    - Device informationx
    - Log information
    - IP information

  • Information we share

    We do not share personal information with companies and individuals outside of DiaSense.

    With your consent
    We will share personal and contact information like name, email address, telephone number with companies and members registered with DiaSense when we have your consent to do so.

  • Contact

  • How to contact suppliers?

    You can contact suppliers through Telephone, Mobile, Email and Skype. Click on supplier’s name to get contact information.
    On Stock Result page Skype Logo near by the name of supplier shows that supplier can be contacted through skype.

  • How to contact DiaSense ?

    Go to Contact Us

    Address :
    909, 9th Floor, ICON Business Center,
    Surat - Dumas Rd, Opp Central Mall, Surat - 395007
    Gujarat, India.
    Telephone :
    Email :

    Skype :